INFORMATION QUESTIONS

TERRAVOLT SDN. BHD. (1643160-K)

What types of products does Terravolt offer?

We provide a wide range of DIY tools, home hardware, and accessories — from basic screws and hammers to complete toolkits and storage solutions.

Do you offer delivery services?

Yes! We provide nationwide delivery across Malaysia. Delivery charges and timeframes may vary depending on your location.

Can I return or exchange an item?

Absolutely. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 7 days. Please check our Return & Refund Policy for more details.

Are Terravolt’s products covered by warranty?

Many of our products come with a manufacturer’s warranty. The warranty period may vary depending on the item. Please refer to individual product descriptions for details.

How can I track my order?

Once your order is confirmed and shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.

Do you supply tools in bulk for businesses?

Yes! Terravolt caters to both individual customers and businesses. Contact us directly for bulk pricing and wholesale inquiries.

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